Privacy Policy

1. Information We Collect

Flipside CRM, operated by The Flipside of Technology, collects information you provide when creating an account (name, email, business details), data you import or create within the platform (customers, invoices, deals), and standard server logs (IP address, browser type, pages visited).

2. How We Use Your Information

We use collected data to:

• Provide and maintain the Flipside CRM service
• Process transactions and manage your subscription
• Send service-related communications (account alerts, updates)
• Improve platform performance and user experience

3. Data Storage & Security

Your data is stored on secured servers. We implement industry-standard encryption for data in transit (TLS) and at rest. Access to your data is restricted to authorised personnel only.

4. Third-Party Services

Flipside CRM may integrate with third-party services (Stripe, PayPal, WooCommerce) at your direction. Each third-party service is governed by their own privacy policy. We do not sell your personal data to third parties.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us at [email protected].

7. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.

8. Contact

Questions about this policy? Contact The Flipside of Technology at [email protected] or visit flipsideoftech.com.